Refund policy

Refund & Return Policy

At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions . 

  • Returns or replacements are only accepted for products that are defective, damaged during delivery, or not functioning properly.

  • Products with display-related issues (including display damage, display complaints, or display preferences) are not eligible for return or replacement.

  • Customers must report any eligible issue within 48 hours of delivery with proper proof (photos/videos).

Returns
You may return your item within 7 days of delivery. The product must be unused, in its original packaging, and in the same condition that you received it.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos or videos as proof. We will arrange a replacement or full refund.

Refunds
Once we receive and inspect the returned item, your refund will be processed. The amount will be credited to your original payment method within 5–7 business days.

Non-Returnable Items
Items that are used, damaged by the customer, or returned without original packaging may not be eligible for a refund.

Contact Us
If you have any questions about returns or refunds, please contact our support team through our store’s contact page.